Shipping policy

Last updated: August 12, 2026

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 12:00 PM CST may be processed the next business day.

We ship via USPS, UPS, and FedEx. Shipping rates are calculated at checkout based on weight, dimensions, and destination. All of our products are compact and shipable — our heaviest item weighs approximately 7 lbs, so standard ground shipping applies to all orders.

Domestic orders within the continental United States typically arrive within 3–7 business days after shipment. Alaska, Hawaii, and U.S. territories may take longer. We currently do not offer international shipping.

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for the tracking information to update.

We can ship to P.O. boxes via USPS only. Larger or heavier orders may require a physical street address.

All saw blades and sharp tools are securely packaged with edge guards, foam inserts, or rigid cardboard to prevent damage and ensure safe handling during transit.

If your package arrives damaged, or if tracking shows delivery but you have not received it, contact us within 48 hours at help@pullrholding.com or (224) 366-3500. We will file a claim with the carrier and work to resolve the issue promptly.

You are responsible for providing an accurate and complete shipping address. We are not responsible for delays or losses due to incorrect addresses. If a package is returned to us due to an address error, we will contact you to arrange reshipment at your expense.

Contact us at help@pullrholding.com or call (224) 366-3500.